About Us

 

 Where we don't just sell motorcycles -

"WE SELL MOTORCYCLING!" 

 

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On this page:

          Contact Info

          About Us

          Our Staff

          Mission Statement

          Testimonials

          Join Our Team!

 

Contact Info

Phone     403-277-0152
Fax         403-277-0153
Address   #1, 3924 3A St. NE, Calgary, AB,  T2E 6R4
Hours
          Mon - Fri:   9 am - 6 pm
          Saturday:   10 am - 4 pm
          Sunday:   Gone Ridin' or Racin'
Email
          General Information: general@universalcycle.ca
          Service: service@universalcycle.ca 
          Webmaster: webmaster@universalcycle.ca
          Draggin Jeans:  dragginjeans@shaw.ca

 

MAP

About Us

26 Years in business!  Established in 1984 by founder Don Fergin to offer a wide range of products and services to the motorcycle rider, UNIVERSAL CYCLE has grown to become the premier largest independent motorcycle shop in Calgary and surrounding area.  We provide value to the consumer with the best selection of quality products we use ourselves and trust for you.  You too can have access to our high caliber experience and expertise through our services center and parts department.  Our 9000 square feet facility is jam packed with product.  Our knowledge and integrity will help you make the correct purchase decisions.  We belong to the Better Business Bureau of Southern Alberta and subscribe to their policies.  We are also very active on the Alberta Apprenticeship and Industry Training Board for motorcycle mechanics and supporters of the Calgary Drag Racing Association.  Riding and racing are what we're about.

Here's what some of our customers say about us:

"First class shop and the service is second to none."

"Boy do you guys know your stuff and are so very helpful."

"Thanks for getting us in and on the road again the same day."  (David C. of N.B.)

"Boy do you guys have a lot of stuff packed into a small shop."

"Great selection, great service."

Article form Canadian Biker Jan/Feb 2008

Small Guy Scoops Customer

I would like to relay a sad state of affairs and ask readers if anyone has come across a similar situation. This past August, as I was preparing to ride to Brandon, Manitoba to visit friends, I was checking my 1990 FJ1200 and found it needed a new chain, as the adjustment was very near the limit. I phoned three of the major dealerships in Calgary hoping I could stop on the way through and have the chain replaced. However, each dealer told me they do not work on bikes more than 10 years old - one dealer even said the change would take three hours. Finally I phoned Universal Cycle Services in Calgary and was asked when I was coming through. An appointment was made for that afternoon, I was greeted with a smile on my arrival, and less than an hour later I was on my way. Is this a trend for these mega-dealers? I understand being busy, so was Universal by the way, but what better PR is there than making that extra effort for a customer passing through? I will now recommend Universal to everyone; they’re great people with great service.

Dan Pecora Golden, BC

 

Our Staff

Don Fergin (founder & owner)
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26+ years industry experience

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Journeyman red seal mechanic

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Riding 35+ years

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Drag racer for 33 years

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Multi-time drag champion

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Eats, sleeps, lives, loves, and breathes this business

 

Service Department Staff  

Andrew Horning
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Journeyman Red Seal Mechanic

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20+ years experience

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Extensive technical education

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Suspension specialist

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Road racer

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Factory trained: Honda, Suzuki, Kawasaki, Triumph

Matt Meinzer
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Motorcycle apprentice 4th year, Fairview College Certificate Program

Leonard Skifton

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1st year apprentice

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Fairview College Certificate Progarm

 

 

 

Parts and Accessories Department Staff  
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Jennifer Chouinard (manager)

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Richard Owen (Redneck-in-training)

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Erin Goldie (sales assistant)

 

 

 

Mission Statement

To provide the motorcycle enthusiast with superior service, quality parts and accessories, knowledge, and integrity for extra added value and that personal touch.

 

 

Testimonials

Emails from customers:

Subject : Excellent service

Message: Have to admit these days service is a rarity but with UniversalCycle around they do look after you.  I ordered in parts from all over the continent and they have no issues in getting them in for me. The people there are personable and friendly, and when your in the dire straits of  getting work done and there seems to be the usual outlets that  tell you 4 weeks from now Universal cycle sets you on your ass and tells you a time that is usually unexpected for work to get done. Everyone gets busy at different times of the year and thats expected. Don is a man that keeps his promise. I would reccomend this shop to anyone, they know what they are doing!

 

Subject: Metzeler tyres for my 2003 Honda Magna VF750

Message: Jentherock, Don and co-workers,

Thanks for the great service. Please let your other co-workers know of my e-mail. (Tire mount dude).  It's nice to know there is still service like this around. Plus the idle conversation. (Fart machine etc. hahaha)  I cant wait till April 1st in the office. Took me a few (Beers) hours to polish up the rims last night.  Oh it's soooooo much easier to do when there off the bike.  Anyways if I'm in need of service of my bike, accessories etc. I'll be sure to be back. Thanks again Guy's....And remember...Keep it shiny side up.

 

 

 

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Last modified: January 30, 2010
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Web site developed by Brent Hackl @ RaceIT
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